SWIMMART / 2015-05-19

1. Is there a store location?
ADD:Room 424-426,4/F,Wealth Mansion B,
Store Hours: Monday-Saturday: 9am-6pm
                                         Sunday: 1am-6pm
2. What is our Signature Scrunch?

Think of our Signature Scrunch as a bra for your butt. It is an innovative design that helps lift and contour the bikini to your shape. With other bikini bottoms, the weight of the water will pull the bottoms down resulting in a saggy look. Our Signature Scrunch fixes this problem by contouring and giving you a nice curve to look good in and out of the water. Chynna Dolls originally developed this design over 10 years ago and is known throughout the industry for carrying the trendiest and largest selection of Signature Scrunch Bikinis.
3. What is Swimwear Lining? Can I wear my bikini in the water without damaging it?

 All of our bikinis come with swimwear lining where needed. It adds an extra layer of protection and thickness inside the bikini. The tops will come fully swimwear lined. The bottoms are usually half swimwear lined to accommodate a more flattering Signature Scrunch design. However, there are some of our bottoms that will either be double layered or fully swimwear lined.
4. What is Swimwear Padding?

This swimwear padding is a set of custom pads designed to fit the tops of your bikini. These pads are removable and interchangeable. They provide extra support and/or thickness to the bikini tops. Most of our bikini tops accommodate swimwear padding. The only ones that may not would be that of some of our one-piece bikinis or our crochet bikinis.
5. What sizes are available?

We have hundreds of products, different series product,different items with different sizes range,it’s better check the accordingly linking you’re interested as there is one according size-chart uploaded there…
6. What if items I receive do not fit?

Please refer to our PURCHASE-NOTES page and the context Return Policy.
7. Can I make a custom order online?

No. The custom order specialist handles all custom orders. Please contact the specialist by contacting us and ask to place a custom order. You will be contacted back within 24-48 hours.
8. Can I order online and pick up at the store?

Need negotiate all the details with us ahead and ensure workable and confirmed mutually.
9. There are multiple pending charges on my account. Why are there pending charges on my account when my order did not go through or only 1 order was placed?
 When using debit or credit cards, some banks will put a hold on the amount even if the transaction was voided and uncollected by us (this is usually the case for debit cards). The hold is in the form of a pending charge and is not a settled transaction. The issuing card companies or banks usually resolve this within 3 business days but it may take up to 30 business days. This is a transaction policy that is imposed by your bank even if the transaction was denied and uncollected by us.
10. Does the FREESHIP promo code include all shipping options?
No. The FREESHIP only means include China post cost, no including other commercial courier costs such as EMS,DHL,FEDDEX,UPS,TNT etc.
11. Do bikini tops and bottoms sell as sets or individually?
Most of our bikini sets have bottoms and tops selling as set. In case some Top or Bottom allowed individual sell, there are some according linking selling only Top or Bottom, what you need do is browse them and accordingly choose the Design,Colors, Sizes which you ensure you like and then “add into cart” and pay.
Normally, The individually selling Top & Bottoms display at Column “CLEARANCE”